Over time, we learned the hard way that you get what you pay for. When it got to be too much to handle internally, we hired a college student. That was cost effective until he crashed our server and lost the data backups. The company we brought in to rescue us from the disaster became our new provider but they would only fix what broke. When we learned of GRIT Technologies proactive approach to monitoring and preventive maintenance, we had found the best of all worlds. It’s like having large-company IT staff resources for less cost than doing it in-house. GRIT takes care of our notebooks without wiping out our checkbooks.
Great Lakes Recycling
I just wanted to write and let you know how great it is to have your company provide technical support for our computers. You and your employees are extremely friendly, helpful and knowledgeable. Your response time to any of my computer problems is excellent. Even though I am a small business, you treat me as if I was a major company. I fully recommend your company.
Robert H, Bancroft
Attorney at Law, P.C.
It gives us great pleasure to recommend GRIT Technologies (the greatest IT Techs around). Over the past year they have went above and beyond. Their customer service is top-notch and we’ve been very pleased with the work they’ve done for us.
I am very pleased with the personal attention and expertise of GRIT Technologies. Not only does my experience with GRIT surpass all IT companies we have previously used, their positive and congenial attitude makes them a pleasure to deal with.
Simen, Figura & Parker, P.L.C
Everyone we have dealt with at GRIT Technologies has been professional, personable and very willing to help. They all have a sense of urgency when we experience any problems. In fact, they usually are already aware of the problem and have it fixed or a solution in place before we even know there is a problem. Also, having a representative come out to our facility once a week to insure things are running smoothly has given employees here the piece of mind that even minor issues can be resolved at a moments notice. I would recommend GRIT Technologies to anyone that is looking for top quality IT support.
Spec Technologies, Inc.
As a professional services firm, Sigma understands the value and importance of focusing on core competencies and client servicing. Having a company like GRIT Technologies to serve as our IT department has given us access to a team of experienced professionals that are both knowledgeable and dependable. Recently, Sigma relocated to a new office building. The GRIT team was truly an asset to us throughout the entire move process; from the planning phase through the physical relocation, they were with us every step of the way helping to ensure that we had the proper IT infrastructure to support our operations. I especially appreciate the fact that on the day of our move, they were onsite with us helping to troubleshoot computer, internet and telecommunications issues. Their presence, attention to detail and willingness to go the extra mile makes working with GRIT Technologies a great experience.
Sigma Investment Counselors
“Finally we have found an IT firm that is both competent and trustworthy. Our company has gone through about a half a dozen IT firms in the last ten years or so. We are far from IT experts and we need reliable IT support as our business depends on it. Other firms were either downright incompetent, were looking out for their bottom line at the expense of ours, or both.
We definitely depend on Grit Technologies and, in all the years as a customer, they have not let us down. They have earned our trust by demonstrating over and over again that they have our best interests in mind. We have never felt we have paid for products or services that we did not require. They speak our language without all the techie jargon. They genuinely want us to be happy. We truly think of Grit as a partner in our firm.
The Accounting Office, Inc